When I first contacted Halong Tours, the lovely Nancy told me that I could start the tour any day. I didn’t understand how that could work but when we started our tour we found out why. Basically Nancy booked all our internal flights, hotels, tours/events and pick ups. We followed the schedule! There was no travelling in packs - eg we met one group of people on our street food tour and another on our Mekong Delta tour. If we wanted to maintain contact with folk we could, of course. We could choose our accommodation at the three, four or five star level and our choice also applied to the Halong Bay cruise. We’ve travelled a lot at three star and decided to treat ourselves and go four star - it was a great decision as the standard of service was so high. There were many highlights of the tour but the standout probably was the Halong Bay cruise - it was absolutely delightful and amazingly peaceful - it included a pop dance by staff - v v good - and Tai Chi on the top deck, among many other things. As vegetarians we were very well catered for. Nancy, who had made all the arrangements for us (including a few additional things), went well out of her way to pop into our hotel to say hello and ask us how we were enjoying the trip. The answer was that we enjoyed it immensely and thoroughly recommend it! Also we got a very good deal as we found it initially on Travelzoo - it was excellent value for money! Thanks Nancy and thanks Halong Tours.