I'm a bit late placing this review but there's so much to say and compliment Halong tours.We organized our holiday for June, lots of to-ing and fro-ing as we decided what we wanted exactly and then the recommendations by Halong.I must say our point of contact Nancy was brilliant. Such an asset to the company as she answered everything so quickly and efficiently. We didn't go ahead with that booking as 2 weeks out my partner had a accident and we weren't able to travel. No problem with Halong. We rebooked for November 2018 after much discussion. I can only say it was brilliant and I would recommend this company and wonderful staff for anyone wanting to holiday in Vietnam and I understand they cover other areas also. You tour but you do it your way. You meet lots of wonderful people who join you on different sections so you are not with the same people on every part of the journey. It's wonderful. Nancy, you were amazing to put up with all my questions. We Thankyou you and Halong Tours for a truly great holiday